Dr Ioanna Arsenopoulou, works as a Senior Investigator in the Greek Health Ombudsman. Apart from her Medical Degree in Greece, and work experience in the British NHS, she obtained a Post Graduate degree in Health Services Management (MSc, London School of Hygiene and Tropical Medicine, UK). She works for the Greek Ombudsman since 1998, in the field of patients’ rights protection. Examples of her work are HIV patients’ rights in the Greek Health care system, rights of certain religious groups, cases concerning lack of informed consent before surgery, cases of medical negligence, etc.
For three years (2001-2003) she served as General Director of the second regional health care system of South Aegean, implementing the health reforms of 2001.
She is the author of chapters relevant to patients’ rights in relevant books. She has lectured in postgraduate programs in the Universities of Crete and Peloponnese, and she has been an invited speaker in conferences and meetings regarding patients’ rights.